Accounts receivable cash management is a cinch with Citizens Union Bank’s Lockbox solution

June 9, 2016

By Citizens Union Bank
Insider Louisville, June 7, 2016
Air Hydro Power knew it needed to streamline and capture efficiencies in its accounts receivables process. So the innovative company partnered with CUB and TransCentra to create a customized accounts receivable solution.
“Air Hydro has a complex ERP/accounting system with many variables,” said Senior Vice President of CUB’s Treasury […]

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Customer Service Billing Options

April 13, 2016

By Todd Haycock, TransCentra
Electricity Today, March 2016
As competition among electric utilities heats up and additional retailers enter the market with electricity offerings, a noticeable trend has emerged: a heightened focus on the customer experience. Larger conglomerates and smaller providers alike have made service and communication objectives a top priority in hopes of standing out above competitors and improving customer satisfaction and retention.
Many […]

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Three Predictions Banks will Focus on in 2016

January 12, 2016

Transaction News – Predictions 2016 Edition, January 2016
2016 is almost here, and a new year often brings thoughts on what is ahead…potential changes, new opportunities, and things to avoid. That is, it is a nice time to make some predictions.
The Merriam-Webster dictionary defines the term prediction as “a statement about what will happen or might […]

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Utility Statements of Purpose: Unifying Form and Function

July 17, 2015

By Todd Haycock, TransCentra
Energy Central, July 2015
Research conducted by the U.S. Postal Service (USPS) Office of Inspector General (OIG) and consulting firm InfoTrends reveals a majority of utility customers still prefer to receive paper bills through the mail. The national average of customers across all industries that look to monthly mailed bills as a file […]

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Combining Objectives for Compliance and Customer Experience

March 1, 2015

by James Larriva
Servicing Management Magazine, March 2015
How can servicers keep up with the pace of legislation without sacrificing customer service? Mortgage servicers continue to work toward reaching a delicate balance between compliance and the customer experience.

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Understanding Private-Sector Challenges for 1075 Compliance

December 1, 2014

by James Baird, Transcentra
Director of Information Protection & Compliance Services, December 2014
How your third-party partners can help you comply with IRS PUB 1075 (and how you can help them help you). The problem with the public sector using the private sector to source solutions is that many in the private sector are from lightly regulated […]

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TransCentra Introduces Remote Capture for Wholesale

September 19, 2014

TRANSCENTRA INTRODUCES REMOTE CAPTURE FOR WHOLESALE
Document Imaging Report, September 2014
Coming out of the IOFM Payments Summit the last two years, it has been obvious to DIR that payment processors are increasingly adopting full-page document scanning to complement their services. TransCentra has certainly embraced this trend and recently announced it was introducing full-page document capture into […]

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Remote Capture Breathes New Life Into Lockbox Services

September 2, 2014

by Patti Murphy
RemoteDepositCapture.com, September 2014
With check volumes declining and per-item processing costs on the rise, cash management banks and their technology partners are starting to reevaluate lockbox solutions, with many discovering that remote capture can add significant value, both for wholesale and retail lockbox operations.

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Streamlining Billing and Payments

July 10, 2014

by Todd Shiver, TransCentra

BC Advantage Magazine, June/July 2014
The payments landscape is ever-changing, and the variety of ways in which consumers pay their bills continues to grow.

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RBS Citizens and TransCentra Create Lockbox Hub

May 7, 2014

by Evan Nemeroff
PaymentsSource, May 2014
RBS Citizens Financial Group has been looking to consolidate its suite of cash management services, including its wholesale lockbox offering, for the last three years. The bank has begun working with TransCentra on this consolidation effort. RBS chose TransCentra because its technology supports future growth.

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Utility Data in the Cloud

May 1, 2014

by Jim Buckley, TransCentra
PowerGrid International, May 2014

As with other verticals, utilities have adopted technologies that assist in creating automation and consistency in response. Cloud solutions, specially Software as a Service (SaaS) have gained the most mentions, and for good reason… Many electric companies are hesitant because they do not know where to start in applying an SaaS model; however, their billing and payments processes present the ideal opportunity to leverage these solutions for a true, business-wide impact.

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Opening the Door to More Payments

April 1, 2014

by Todd Shiver, TransCentra
Bank News, April 2014
The competition among banks for commercial customer deposit dollars is as heated as ever. Banks are using advanced data mining and segmentation techniques to find and market to these valuable commercial accounts. Yet, even with this drive to capture and retain commercial customers, many banks are finding it hard […]

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Evolving Lockbox To A Single Platform

December 18, 2013

by Paul Diegelman
BAI Banking Strategies Magazine, December 2013
Bank lockbox providers should consider evolving to a single platform for both retail and wholesale services to accommodate the continuing decline in paper check usage.

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Fast Forward: The Surprisingly Bright Future of Lockbox

November 22, 2013

by Brad Kuhn
Financial Ops, Financial Operations Matters Magazine, Q4 2013
Lockbox payment services, like the paper checks they were created to process, have defied the predictions of pessimistic pundits, who were sure they would go the way of personal passbooks.

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The Future of Lockbox: Three Key Trends in Evolving Payments

September 19, 2013

By Paul Diegelman and Jim Bann
TransCentra, September 2013
Banks began exiting the internal provision of retail lockbox in the late 1990s and, more recently, wholesale lockbox. Now they’re facing increasing competition from third party lockbox providers. The legacy business isn’t growing, and margins aren’t either; nevertheless, lockbox still remains an important revenue enabler for treasury management […]

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