Welcome to the TransCentra blog!

Our people are dedicated to the Billing and Payments industry and would like to engage an audience of business professionals who are as passionate about billing, payments, working capital and revenue cycle management as we are.

Engage with our blog as we share our thoughts and observations on industry trends and contemporary topics that impact the Billing and Payments space. Join us for discussions on:

  • Print and mail
  • Electronic bill presentment and payment (EBPP)
  • Payment processing
  • Wholesale and retail lockbox
  • Remote deposit capture
  • e-payments


More Payment Channels the Merrier

October 5, 2016

For many companies, billing and payments represent their only regular, monthly touchpoint with customers. Wouldn’t your money be better spent on improved marketing campaigns across channels, and personalized service messages, rather than supporting a patchwork of independent channels? Or maybe you’d like to increase your competitive stance by adding additional channels that are too costly […]

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USPS Mailer Scorecard Update

September 15, 2016

By Todd Haycock
As you may be aware over the last few years the USPS has been working on changing the way they test mailings for compliance from a sampling method to a census method. This new method will apply to First-Class, Standard and other Full-Service mailings.
The USPS has developed a Scorecard for reporting errors discovered […]

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Is Healthcare Evolving as Fast as Other Industries?

August 17, 2016

According to the 2015 Trends in Healthcare Payments Annual Report of patients surveyed, 75% said they would like to pay their healthcare bills online. While 64% of consumers reported an interest in using a mobile payment system. And although many believe paper check use is dying, they still make up a majority of the payments […]

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Payment Hopping

July 13, 2016

We have all heard the saying, “go where your customers are.” But what if your customer is a payment nomad? They pay a bill online one month, by mobile another and via a telephone call yet another. Maybe the fourth month, they send a check in the mail.
The fact of the matter is your customers want […]

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What will banks focus on in 2016 – Prediction 3

June 23, 2016

We blinked, and we’re already halfway into 2016! Before any more time passes, let’s see what one senior vice president forecasted U.S. financial institutions will focus on this year. If you missed prediction 1 and prediction 2, click here and here, than read on for the final one…
Prediction 3 – It is time to define integrated receivables
It […]

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What will banks focus on in 2016 – Prediction 2

June 16, 2016

We blinked, and we’re already halfway into 2016! Before any more time passes, let’s see what one senior vice president forecasted U.S. financial institutions will focus on this year. If you missed prediction 1, click here, than read on for the next one…
Prediction 2 – Technology consolidation
This is the year when banks will accelerate their focus […]

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What will banks focus on in 2016?

June 10, 2016

We blinked, and we’re already halfway through 2016! Before any more time passes, let’s see what one senior vice president forecasted U.S. financial institutions will focus on this year. And, if you missed last year’s predictions, you can catch up on them here:
2015 Prediction #1
2015 Prediction #2
2015 Prediction #3

Prediction 1 – More products
With PxV revenue growth […]

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Utility Data: Moving to the Cloud – Part 3 of 3

June 1, 2016

Many electric companies are hesitant to move the cloud because they do not know where to start in applying a Software as a Service (SaaS) model. If you missed the part 1 or 2 of this series, check them out here and here. In the final installment of this series, we continue to provide insight […]

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Utility Data: Moving to the Cloud – Part 2 of 3

May 25, 2016

Many electric companies are hesitant to move the cloud because they do not know where to start in applying a Software as a Service (SaaS) model. If you missed the first installment of this series, check it out here. In part 2 of this series, we continue to provide insight into two additional factors contributing […]

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Utility Data: Moving to the Cloud – Part 1 of 3

May 19, 2016

Many electric companies are hesitant to move to the cloud because they do not know where to start in applying a Software as a Service (SaaS) model. In this series we look to provide insight into several factors contributing to the need for change.

Regardless of the size, scope or industry, businesses have a renewed interest […]

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Baseball Spring Training, ERAs and Hit Rate

March 23, 2016

By Lisa Ellingwood
So with baseball spring training camp in “full swing,” does your cash application hit rate look more like an ace major league pitcher’s ERA? For you non baseball aficionado’s, what I mean by that is, does your hit rate look low? If it does then consider what your company can do to improve.
Maximizing […]

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USPS Postal Service Rate Change

March 2, 2016

By Todd Haycock
On February 25 2016, the Postal Regulatory Commission (PRC) announced that the Postal Service is projected to have collected from the 4.3% exigent surcharges the limit of $4.6 billion. As set forth in the rulings the exigent surcharge will be removed and postage rates will be decreased as of April 10, 2016.
New rate […]

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Commuting Woes to Cash Flows

January 28, 2016

By Mike Packer
As the characteristic commuter, I’ve recently been struck by similarly-themed analogies between my drive to work and cash application. Seems like a stretch you say? Well, let’s take a drive and see. In my case the commute is about 15 miles. The first few miles are on local roads, with frequent stops for traffic […]

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USPS Postage Rate Increases for 2016

November 20, 2015

By Todd Haycock
As you may be planning your budgets for next year, having an understanding of the potential postage rate increases will be important. In discussions with the United States Postal Service (USPS) at the Mailers Technical Advisory Committee (MTAC) in November they indicated that there will not be a postage rate increase in 2016 […]

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TransCentra Included on 2015 FinTech Forward

November 19, 2015

Recently, TransCentra was once again named a member of the 2015 FinTech Forward 100 list of the leading financial technology providers in the world.
For over 30 years, we have built expertise by working with many of the most recognized brands across a variety of industries, including banking, financial services, insurance, telecommunications, government, manufacturing, retail, utilities, […]

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