Integrated Receivables: CN

July 21, 2016

Since 2007, CN has powered its cash application process with an industry leading TransCentra solution. Managing over $40M payments daily (over 150,000 payments covering around 4.4M of invoices per year), the cash application suite deployed continues to serve the company well. However with the objective of continuous improvement, CN wanted a solution that would tackle […]

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Tax Processing: Indiana Department of Revenue

April 17, 2014

Indiana Department of Revenue provides service to Indiana residents regarding their state tax matters. By 2008, tax processing for the Department had become time-consuming, increasingly expensive and limited in data collection. INDOR has improved overall operational efficiency as well as employee satisfaction and accuracy at a mere fraction of what tax processing originally cost utilizing […]

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Payment Processing: CN

April 17, 2014

CN operates the largest rail network in Canada and the only transcontinental network in North America. More than just a railroad, CN is a transportation company that offers integrated transportation services: rail, intermodal, trucking, freight forwarding, warehousing and distribution. TransCentra partnered with CN to implement a highly sophisticated automated cash application system tailored to CN’s […]

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ECM: Brookfield GRS

April 17, 2014

As a global relocation services leader, Brookfield Global Relocation Services (GRS) has customers in over 125 countries. Documents are a big part of its day-to-day processes. Everything from supplier billings to customer expense claims to home sale documents and receipts come into Brookfield GRS as paper – increasing costs and the amount of time spent […]

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Document Processing: Connexus Energy

April 17, 2014

Connexus Energy, Minnesota’s largest electric cooperative, delivers electricity and related products and services to residential and commercial customers. The company provides its customers with a variety of flexible payment programs and a full spectrum of paper and electronic remittance channels. In this case study, we discuss how TransCentra helped Connexus Energy apply innovative document processing […]

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Billing: Idaho Power

April 17, 2014

Idaho Power supplies electric energy to over 495,000 customers in southern Idaho and eastern Oregon. The company is committed to offering its customers a full spectrum of payment options, both paper and electronic, and utilizing its billings as a communications tool to inform customers of important news, as well as useful and innovative community outreach […]

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Billing: Major U.S. Utilities Company

April 17, 2014

A major U.S. utility company had an urgent need to change the vendor handling the printing and mailing of its billings, reports, and other customer communications. In addition to its requirement that the entire deployment be completed in just a few weeks, the utility had special requirements. Each of its over 15 million customers must […]

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Billing & Payments

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