ECM solution to greatly reduce expenses associated with paper-based processes
NORCROSS, GA, Feb. 25, 2014 – TransCentra, , a leading provider of billing and payment software and services, today announced that Brookfield Global Relocation Services (Brookfield GRS) anticipates an annual cost savings of more than $1 million from its implementation of TransCentra’s enterprise content management (ECM) solution. ECM will enable Brookfield GRS to significantly reduce expenses associated with paper handling, courier and storage costs as well as labor costs for manual data entry and paper document retrieval and filing.
Brookfield GRS is a global service provider of corporate and government relocation and assignment management services to more than 500 clients. When Brookfield GRS acquired a competitor, Prudential Relocation Services, with an existing ECM solution, it was forced to find an immediate solution to avoid facing additional fees for using the system. Brookfield GRS was impressed with TransCentra’s ability to complete the conversion in just four months, meeting its necessary timeframe and providing a solution to manage everything from supplier billings to customer expense claims to home sale documents.
“Our business is one that relies heavily on documents, and when relocating people – often around the world – sending and storing paper is a huge expense,” said Rod McLeod, vice president of IT for Brookfield GRS. “TransCentra exceeded our expectations at the onset by its ability to meet our four month conversion deadline, allowing us to avoid incurring additional fees on the incumbent system. We expect the cost savings from eliminating paper to be dramatic, and in addition to positively impacting our bottom lines, having all documents in a digital format will allow us to easily access information at any time.”
Brookfield GRS currently uses TransCentra’s ECM solution primarily in its accounting department and is working to ensure the system applies to any document involved across all client services and accounting activities. The company plans to expand its relationship with TransCentra in the near future to optimize other areas of its business such as legal, human resources and IT.
“TransCentra is committed to delivering solutions that meet the immediate needs of our diverse customer base,” said Lynn Boggs, CEO of TransCentra. “With our ECM solution, Brookfield GRS can completely transform its internal processes with one product. The time and cost savings the company expects are evident, and we look forward to continuing to help the company optimize their resources and meet their growth objectives.”
About Brookfield Global Relocation Services:
Brookfield Global Relocation Services is a full service provider of corporate and government relocation and assignment management services to more than 500 corporate and government clients. Brookfield Global Relocation Services manages over 80,000 relocations throughout the world annually. Brookfield Global Relocation Services is an operating company of Brookfield Asset Management, Inc. (Brookfield). Headquartered in New York and Toronto, Brookfield
(NYSE: BAM, TSX: BAM.A) is a specialist asset management company focused on property, power, and infrastructure assets.
Norcross, Ga.-based TransCentra is America’s largest outsourced remittance processor, one of the largest outsourced billers and a top provider of imaging and payment processing platforms and software. An industry leader in innovative multichannel billing and payment solutions, TransCentra is trusted by many of the largest and most recognized names in both the consumer and business-to-business markets across a variety of industries, including financial services, insurance, healthcare, utilities and telecommunications. For more information, visit www.transcentra.com.
Media Contact for TransCentra
Director of Marketing for TransCentra