IOFM Advisory

May 20, 2014

TransCentra’s Paul Diegelman to Share Remittance, Lockbox and Business Process Outsourcing Insight for Billers, Bankers at 2014 IOFM Payments Summit


TransCentra’s Paul Diegelman, SVP, will participate on two panels at the 2014 Institute of Finance & Management (IOFM) Payments Summit, delivering insight on the billing, payments, lockbox and business process outsourcing (BPO) industries.

Diegelman will be available for onsite meetings or post-show discussions to share the most interesting trends and pressing issues for conference attendees.


“The Most Common Mistakes Billers and Banks Make When Selecting an Outsourcing Provider, and How to Avoid Them,” will be held on Tuesday, June 3 at 2:45 p.m. EST. Panelists will cover how to select the best provider when outsourcing financial processing functions such as invoice, claims and tax processing as well as explore the six signs that indicate a partner may be the wrong choice.

“What’s Next in Remittance and Lockbox Automation,” will be take place on June 4 at 8:30 a.m. EST. This panel of technology providers will share insight on trends in remittance and lockbox operations and how billers can prepare their businesses in an evolving environment despite tight resources and increased competition.

Mark Brousseau of Brousseau & Associates will moderate both panels in which Diegelman is a participant.


Diegelman has more than 20 years of financial services, consulting and outsourcing experience. As SVP for TransCentra, he drives the strategy and execution of the company’s private label lockbox and payment processing division.


June 2 – 5, 2014
Hyatt Regency, Baltimore


About TransCentra

TransCentra is America’s largest outsourced remittance processor, one of the largest outsourced billers and a top provider of imaging and payment processing platforms and software. TransCentra delivers multichannel billing and payment solutions in both the consumer and business-to-business markets across a variety of industries, including financial services, insurance, healthcare, utilities and telecommunications. For more information, visit

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