Your customers expect to be able to choose among a variety of payment options, both print and electronic. If you don’t already offer electronic payments, by doing so, you have an opportunity to enhance customer service levels, accelerate your cash flow, and reduce your printing and mailing costs. Nevertheless, managing a mesh of disparate payment channels can cause havoc as you grapple with data compatibility, increased exceptions, and multiple payment streams.
TransCentra’s Electronic Billing Presentment and Payments (EBPP) solution equips you with the ability to offer a full complement of electronic payment options while maintaining control over multiple payment channels. With TransCentra’s EBPP solution, you only need manage a single outgoing and a single incoming data feed. Our integrated processing engine consolidates all e-payments, including biller-direct, distribution, IVR, Web, CSR and kiosk. It then delivers a single AR file that includes data from both paper and electronic payment sources.